Derby County’s iPro Stadium

Derby County’s iPro Stadium is one of the largest football clubs in the Midlands. Incorporating stadium seating, corporate banqueting, admin offices, boardrooms, lounges and executive boxes, the venue has a list of elite visitors 365 days of the year.

The training ground is used all year round and must provide a healthy venue for players to train and recuperate. Office Care maintain the new facilities and keep the centre clean and fresh 24/7.

Office Care adopted a unique approach to the cleaning of the grounds to ensure they look immaculate every day. Consistently meeting high service standards on-site, they have provided a cleaning service to the stadium since 2001. Working in partnership with the club, we constantly review our products, equipment and training to meet the clubs ever changing needs and to keep standards high.

What Services We Provide:

iPro Stadium have been in our esteemed list of clients for the last ten years and have our commercial cleaning services on site. Stadium cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“The quality of Office Care’s work and customer service is second to none and matches the clubs own determination to hire the very best in the business, whatever we do.”

– John Vicars – Chief Operating Officer, iPro Stadium

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Smith-Cooper

Smith Cooper is a prestigious Midlands based accountancy firm who pride themselves on working diligently and flexibly in everything they do for a business and individuals. We have worked with Smith Copper for just under 10 years, working with them as their requirements and locations have changed. We have built a fantastic relationship with Smith Cooper through a partnership working practice and by consistently delivering a quality cleaning service.

In 2013, Smith Cooper relocated to St Helens House in Derby, a grade I listed Georgian house. The house occupies a site of 1.28 acres and restoration work was undertaken by Richard Blunt, two times winner of the “Best Restoration of a Georgian Building in the UK award”. Office Care carried out a post build deep clean and our dedicated cleaning team maintain the original features and modern interiors through their daily clean of the site. The building is open to the public during the year as well as clients all year round, we work hard to keep all the building looking fantastic! We also carry our periodic window cleaning and carpet cleaning on the building.

What Services We Provide:

Smith-Cooper have been in our esteemed list of clients for the last eight years and have our commercial cleaning services on site. Office cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“Office Care have outperformed our expectations. All employees are very friendly, polite and ensure that the highest standards of cleaning are consistently achieved. We have been highly delighted with their service and would have no hesitation in recommending them to anyone looking for a professional, efficient and friendly cleaning service. “

– Michelle Mackenzie-Cooper – Partner, Smith-Cooper

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Isys Computers

Isys are based on Pride Park in Derby and have been a client of Office Care for a number of years.

What Services We Provide:

Isys Computers have been in our esteemed list of clients for the last twelve years and have our commercial cleaning services on site. Office cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“The service and quality of the cleaning is of a very high standard and the cleaning staff are always friendly, discreet and reliable.

The Service Managers always keep us informed of any changes and take great care in providing a seamless service.

We would have no hesitation in recommending Office Care.”

— Accounts Assistant – Isys Computers

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Moduleo

Moduleo are luxury vinyl flooring designers and manufacturers, providing solutions for home owners and commercial outlets.

Their UK head office based just one minute from our Pride Park location, is not only an office base but also a showroom to the public to showcase their flooring.

We provide a specialised cleaning service to ensure that the showroom floors are cleaned and maintained correctly to show the floors off at their best to customers. Routine cleaning in the offices provides a clean and productive environment for staff and a great first impression for visitors.

After just one clean by our trained Office Care operative, Moduleo noticed a dramatic difference in the standard of cleaning and have since built a great working relationship with the Office Care team.

What Services We Provide:

Moduleo have been in our esteemed list of clients for the last two years and have our commercial cleaning services on site. Showroom cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“After our bad experiences with our previous cleaners we are very happy with the service provided by Office Care. Our offices now feel clean and our cleaner is friendly and proficient.”

— Tracey Carter, Office Manager – Moduleo

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Vaillant

Vaillant UK are the UK’s number one boiler manufacturer and installer and have been setting the standards for the heating industry for over 135 years. They are proud of their reputation for producing revolutionary boilers and boiler products manufactured to the highest standards possible.

Office Care provide a wide range of high quality cleaning services to the site at Belper since 1998. Throughout the 17 year contract, we have continually invested in new innovative cleaning equipment and offered a flexible service to meet their changing needs over this period and the different environments at the site, from industrial factory cleaning, to detail office cleaning.

Daily cleaning is carried out by our team of 16 dedicated cleaning operatives including an onsite supervisor. Their tasks include cleaning of the factory areas, staff canteen, kitchens and rest areas. We have installed state of the art equipment to keep the gangways and factory areas clean so that their products are produced in a clean and efficient environment. Daily cleaning is carried out using an innovative colour coded system to sanitise the offices and call centres to provide a clean and productive environment for staff and avoid cross-contamination.

We also provide additional periodic window cleaning, build cleans after refurbishments and deep cleans of washrooms and kitchens.

Our dedication to provide Vaillant with a quality cleaning service and consistent support has built the basis for our 17 year relationship.

What Services We Provide:

Vaillant have been in our esteemed list of clients for the last seventeen years and have our commercial cleaning services on site. Commercial cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“We have been using Office Care since 1998, they have continued to deliver a high level of satisfaction as our cleaning contractor.They provide client meetings on demand with the account manager who takes great pride in her work and that of her team to maintain the quality of service standards.”

— David M. Green MCIPS, Group Commodity Buyer – Vaillant

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Delta Rail

As a leading business solution and technology provider to the UK railway, DeltaRail has created a vibrant and exciting working environment in its Hudson House headquarters. When they needed a new supplier of cleaning and facilities support services, they were looking for a supplier who would match their enthusiasm for maintaining their environment to the standards they had created.

Office Care were appointed in March 2012 after a competitive tendering exercise against local and national cleaning companies. A year later they continue to be delighted with the results and we successfully signed a three year contract to provide their cleaning services until March 2016.

What Services We Provide:

Delta Rail have been in our esteemed list of clients for the last two years and have our commercial cleaning services on site. Commercial office cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“Office Care have continually delivered a quality service and we immediately noticed a big difference in the standard of cleaning delivered. More importantly they have sought to improve their services, listening and taking on board our feedback to ensure that we receive the services we need. As a result we have now signed a three year contract with them, and are particularly pleased to be able to work with a local supplier.

The management team at Office Care will always go the extra mile to ensure we are completely satisfied with the service. Issues that have arisen have been dealt with quickly and efficiently. They have continually delivered a quality service and we immediately noticed a big difference in the standard of cleaning delivered.

We have found all the staff at Office Care to be very professional, approachable, proactive and responsive to our needs. I would definitely have no hesitations in recommending them to anyone looking for a commercial cleaning company, Office Care certainly delivers on all fronts.”

— Mark Walker , Facilites Manager – Delta Rail

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Purely Digital

Purely Digital are a Derby based digital printing company serving Derby, Nottingham and the Leicester region. They require a clean and tidy environment to produce their quality print products and provide a great impression to customers who visit the office.

Office Care have provided a dedicated cleaning operative to clean the office once a week to a high standard for the last three years. In that time they have noticed the standard of cleaning dramatically improve from their previous supplier and built a great trusting relationship with their cleaning operative.

We are proud to partner with Purely Digital supporting a quality local company who provide all our print supplies.

What Services We Provide:

Purely Digital have been in our esteemed list of clients for the last five years and have our commercial cleaning services on site. Office cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“Our designated cleaner has succeeded in maintaining the very high standards that our company requires and has never missed a cleaning day in the past three years.She is the first cleaner we have used who searches into every nook and cranny without being prompted and (unlike many cleaners) she even cleans the windows. If a tidy and clean environment is what you and your staff require, then we at Purely Digital would not hesitate in recommending Office Care. “

— Andrew Edmondson, Owner – Purely Digital

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Derbyshire County Cricket Club

Office Care became preferred partners with Derbyshire County Cricket Club in 2004. Completing a competitive tender 11 years ago, we’ve subsequently re-tendered 3 times, successfully renewing our partnership agreement each time. Our constant improvements and support to the club throughout the contract, have built a successful relationship with the club that ensures that the ground looks pristine all year round.

One of the 18 major county clubs which make up the England and Wales domestic cricket structure, we manage a team of ad hoc and full time staff to offer a flexible solution that works around scheduled events and fixtures in the year. This includes a daily cleaning service so visitors and staff enjoy a clean environment 365 days of the year. We also provide pre and post season deep cleaning of the seats and corporate areas and, scheduled window and carpet cleaning throughout the year. Our solution ensures that the ground is clean all year round, removing any peaks and troughs in cleaning standards throughout the season.

The ground hosts up to 30 home games throughout the year and Office Care staff attend all home fixtures to litter pick and attend to the washrooms during games.

DCCC also promote a permanent marquee that holds events for up to 400 people, for which we provide a flexible and quick turnaround cleaning service 7 days a week for the marquee and hospitality areas.

As a preferred partner, we invest back into the club and sponsor the home kit.

What Services We Provide:

Derbyshire County Cricket Club have been in our esteemed list of clients for the last eleven years and have our commercial cleaning services on site. Events and Stadia cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“Office Care are the long-term cleaning partner of Derbyshire County Cricket Club and that is due, in no small part, to the excellent and consistent service they provide. Conversations with management are always professional and the day-to-day staff not only do an excellent job, but they also become real personalities around the club.We wouldn’t hesitate to recommend Office Care to any potential customers.”

— Tom Holdcroft, Media & Marketing Manager – Derbyshire County Cricket Club

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Derby Theatre

The Derby Theatre is part of the city’s performing arts model, Derby Live, which produces professional productions and delivers learning programmes under the control of the University of Derby.

This prestigious theatre holds shows 7 days a week and has a capacity of 550 people. It’s vital that the cleanliness and general appearance of the venue complements the great performances that people pay good money to see day in, day out – that’s where we come in!! As well as keeping the theatre spotless, we put much more than elbow grease into it. Office Care understands the importance of helping to maintain the city’s links to the arts, and so we invest money back into the theatre and sponsor the Alan Bates room as a working partner.

Upon acquiring the cleaning contact for the Derby Theatre in 2009, we made it our priority to deliver an elite service in order to cultivate the professional environment required for a societal institution.

What Services We Provide:

Derby Theatre have been in our esteemed list of clients for the last six years and have our commercial cleaning services on site. Events cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“Office Care have always provided a premier cleaning service which reflects the high standards we require as a company. I have been very impressed with their efficiency and professionalism and look forward to developing our business relationship.”

— Gary Johnson, Theatre Manager – Derby Theatre

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Evans Halshaw Citröen

Evans Halshaw are an official Citröen new and used car dealership based in Mansfield, Nottinghamshire. Also offering a variety of aftercare services to their customers, Evans Halshaw Citröen is a busy showroom from Monday through Sunday, and requires an exceptional standard of cleaning to provide that gleaming first impression to it’s customers.

What Services We Provide:

Evans Halshaw Citröen have been in our esteemed list of clients for the last three years and have our commercial cleaning services on site. Showroom cleaning is one of our many areas of expertise, and we pride ourselves in our modern cleaning techniques which puts us at the forefront of the Midlands commercial cleaning industry.

What The Client Said:

“I am very happy with Office Care, not only did they better what I was previously paying, they have improved the level of service I got too. They are always on hand to cover absence and always do regular checks to ensure the level of cleaning is of a high standard. They are a very courteous and professional company.”

Scott Parkes, Dealer Principal – Evans Halshaw Citröen

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